Question 1

Do I need an appointment for urgent care?

Accepted Answer

No appointment is needed. EPIC Veterinary Urgent Care welcomes walk-ins during business hours from 8am to 8pm, seven days a week.

Question 2

What’s the difference between urgent care and emergency care?

Accepted Answer

Urgent care treats serious but non-life-threatening conditions such as limping, vomiting, allergic reactions, and minor wounds. Emergency hospitals handle life-threatening issues like seizures, severe bleeding, or breathing difficulty. EPIC bridges that gap with emergency-level expertise and shorter wait times.

Question 3

What kinds of cases do you see?

Accepted Answer

We treat wounds, vomiting, diarrhea, allergic reactions, limping, infections, eye injuries, minor trauma, poisoning, and more. Call (856) 699-3742 to confirm if your pet’s condition is appropriate for urgent care.

Question 4

What should I bring to my visit?

Accepted Answer

Please bring your pet’s medical records, current medications, and any recent test results. If you don’t have them, our staff can contact your primary vet directly.

Question 5

How long will my visit take?

Accepted Answer

Most visits take 60–90 minutes depending on the severity and testing required. Critical cases are prioritized for immediate care.

Question 6

Can I drop my pet off for treatment?

Accepted Answer

Yes. For some procedures or tests, you can drop off your pet and return later. We’ll communicate updates throughout your visit.

Question 7

What are your hours?

Accepted Answer

We’re open every day from 8:00am to 8:00pm, including weekends and most holidays.

Question 8

Where are you located?

Accepted Answer

EPIC Veterinary Urgent Care is located at 815B Haddonfield Road, Cherry Hill, NJ 08002, near the Cherry Hill Mall. Free parking is available on-site.

Question 9

What if my pet needs help after 8pm?

Accepted Answer

If you experience an emergency after 8pm, we’ll refer you to a trusted 24-hour emergency partner nearby. Visit our Contact page for details.

Question 10

Do you perform surgeries?

Accepted Answer

Yes. We provide same-day surgeries for wounds, mass removals, and emergencies, using advanced anesthesia and monitoring for safety.

Question 11

Do you provide echocardiograms (heart ultrasounds)?

Accepted Answer

Yes. We perform echocardiograms for dogs and cats to evaluate heart function and collaborate with cardiologists for advanced care.

Question 12

Do you treat dogs with parvovirus (parvo)?

Accepted Answer

Yes. EPIC Veterinary Urgent Care provides outpatient parvovirus (parvo) treatment for stable patients who do not require hospitalization. We have a dedicated isolation room with a separate entrance for infection control. Please call before arriving for instructions. The first visit includes bloodwork, IV fluids, and injectable medications. A monoclonal antibody is available at additional cost. Follow-up care is provided as needed for up to five days.

Question 13

Who owns and operates EPIC Vet?

Accepted Answer

EPIC Veterinary Urgent Care is locally owned and operated by South Jersey veterinarians committed to providing compassionate, expert urgent care.

Question 14

What makes EPIC different from other clinics?

Accepted Answer

We offer the expertise of emergency care with the convenience of urgent care — shorter wait times, transparent pricing, and a dedicated, compassionate team.

Question 15

How can I contact you?

Accepted Answer

Call (856) 699-3742, email hello@epic.vet, or visit epic.vet. Our staff responds promptly during business hours.

The epic team

856-699-3742

hello@epic.vet

815B Haddonfiled Road, Cherry Hill, Nj 08002